I have NEVER in 55 years dealt with such kindergarden level people in a Doctors office as I have dealt with @ your clinic Dr E Irby on Hinson Rd in Little Rock Ar. 9 out of 10 times I am forced to deal with the receptionist because she refuses to relay the message to the nurse. On many occasions her taking care of the issue only results in time wasted until I become fed up & become rude before getting nurse so she can deal with issue.RECEPTIONIST SHOULD NOT INTERCEPT CALLS IN THIS MANNER. As caregiver I don't have the time to waste any more than the nurse does I do not and would not call if I did not need the direction of a nurse it is utterly ridiculous and I don't think Medicare would appreciate paying the big money they pay knowing that I have to deal with a receptionist with my issues big or small I understand she is your screen the calls for Unnecessary calls to the nurse because there are folks that do that but I am not one of them and every time I end up having to be put through to the nurse at the end of the day I'm sick of it I am sick of the Baptist Health System and we will be transferring out of it and I will be putting the word out there that everybody else should also follow those steps and get out while they can

I have never in 55 years dealt with such kindergarden level people in a Doctors office as I have dealt with @ your clinic Dr E Irby on Hinson Rd in Little Rock Ar. 9 out of 10 times I am forced to deal with the receptionist because she refuses to relay the message to the nurse. On many occasions her taking care of the issue only results in time wasted until I become fed up & become rude before getting nurse so she can deal with issue.RECEPTIONIST SHOULD NOT INTERCEPT CALLS IN THIS MANNER. As caregiver I don't have the time to waste any more than the nurse does I do not and would not call if I did not need the direction of a nurse it is utterly ridiculous and I don't think Medicare would appreciate paying the big money they pay knowing that I have to deal with a receptionist with my issues big or small I understand she is your screen the calls for Unnecessary calls to the nurse because there are folks that do that but I am not one of them and every time I end up having to be put through to the nurse at the end of the day I'm sick of it I am sick of the Baptist Health System and we will be transferring out of it and I will be putting the word out there that everybody else should also follow those steps and get out while they can

BAPTIST HEALTH CENTERS, IS MY PRIMARY HEALTH CARE, BUT NOW THEY HAVE CHANGED, THEY CARE LESS ABOUT THEIR PATIENTS WELL BEING, AND NOW ITS ALL ABOUT THE MONEY. I NEEDED BLOOD PRESSURE MEDICINE REFELLED, AND DIDNT HAVE MONEY FOR A DOCTORS VISIT, AND NOW THEY ARE REFUSEING TO CALL IT IN FOR ME, UNTIL I COME IN FOR A VISIT, IAM ON A VERY LOW INCOME BUDGET, AND DONT HAVE MONEY LEFT OVER, SOMETIMES HAVE TO GET ASSISTANCE WITH MEDICINE, AND UTILITY BILLS AND NOW MY HEALTH IS AT RISK. I HAVE CHRONIC HIGH BLOOD PRESSURE. IDONT RECCOMEND THEM FOR ANYBODYS HEALTH CARE PROVIDER