Information, reviews and public commentary for US companies

Blue Bell Creameries

Rating
3
Web
bluebell.com
Address
423 N Norton Ave
Sylacauga, AL
35150-2009
County
Talladega
Contact
Jon Searles
Role
Plant Mgr
Phone
(256) 249-6100
Fax
(256) 249-6195
Annual Sales Est
$216,000,000
Employees
225
SIC Code
5143
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Tash - 13 h 11 m ago

0

I was eating butter pecan that I recently purchased at the grocery store near my home, 77070, and a piece of plastic was in the middle of my gallon. It was a circular piece of plastic that I found in a spoon full of buttered pecan that I put in my mouth. My 2 year old was eating some too and I'm glad I received it and not her. That would've been worse. As much as I love your ice cream this has ruined me eating your products. This is really unacceptable!

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Andrea - 18 d 14 h ago

0

Purchased a blue bell cookies and cream gallon tub, and found a factory part in the ice cream! I am by far disgusted and very disappointed.

Have picture but can't seem to post it on here.

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Linda - 21 d 4 s ago

5

Linda

Hit wrong key

(hidden)

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Linda Humes Cherry Vanilla Lover - 21 d ago

5

Going from St Louis to Czlifornia

Stopped at WalMart in Amarillo to puchase 6.gallons of Cherry Vanilla - they didn't have any !!

Still looking

No answer on your customer service phone.

Where can I find it - neext state New Mexico.

Have you ever tried to get through to your own customer service

(hidden)

LindaLinda

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Eli - 45 d 33 m ago

Please make white chocolate hazelnut ice cream

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Jay - 63 d 13 h ago

4

I'm requesting with great passion, along with thousands of other Americans that you please put more Christmas cookie ice cream out. It's not fair that you put such a great product out to take it away so soon..it's not even the middle of December yet. Please make more, it's good for business

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Shannon Scully - 65 d 13 h ago

0

I just sat down to a bowl of the Two Step and half way through I fount a RUBBER BAND!! ARE YOU KIDDING ME! My friends tell me not to eat Blue Bell, I should have listened.

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Anonymous - 69 d 15 h ago

THE peppermint bark ice cream made my husband and I sick:( central florida not buying anymore. I hope this isn't the start of another recall.

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Vjimmy - 89 d 15 h ago

Every year I wait for the peppermint ice cream to come out. This year there is no peppermint candy at all in the ice cream. I thought it was just me, but then I saw a review on YouTube. No peppermint candy in the ice cream. What happened? So disappointed.

Guess I'll have to start looking elsewhere for ice cream with real peppermint pieces and not just peppermint flavored ice cream.

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Tim Pollard - 117 d 11 h ago

5

I love many flavors - no complaint - BUT - Texas is a PECAN state ! When are we FINALLY going to be able to get Butter Pecan Blue Bell again ?

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Yvonne kuchler - 123 d 10 h ago

2

I bought some pistachio almond. There were way too many nuts in this batch. I mean a mouthful of nuts with every bite. I couldn't enjoy the ice cream. Please don't put as many nuts. Thank you

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Anonymous - 161 d 15 h ago

Why is there no buttered pecan in a pint size,and only 1/2gal,I eat a lot of ice cream

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HAS GOD HEARD FROM YOU TODAY? hmmm..TV Program - 172 d 24 h ago

4

Hi, I'm Deborah - Years ago, when my grandmother passed, so did her recipe for the best ever homemade vanilla ice cream. Then someone suggested I try BB Homemade Vanilla and there it was, just as good as my grandmother. So whenever I had a taste for homemade ice cream I just went to the store. Last year someone suggested Butter Pecan. I tried that and now that's all I want. Well for a month or so I have called different store locations where I normally purchased it, I have driven to the store locations and Butter Pecan is nowhere to be found. Today, Friday, August 18,2017 I called the local creamery, and then the main office and spoke with them. I have found out that there is a limited supply of Butter Pecan until next year. So, I've searched different locations, I've called the office and headquarters. I need to grab it time it hit the shelves, so if you see three on a shelf please leave one for me. Meanwhile, WHERE IS THE BUTTER PECAN? lol....Save some for me!

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Anonymous - 190 d 10 h ago

Martin I would like to know why did you discontinued Italian creamy cake ice cream it was the bomb of all ice creams I'd like to know how you planning on bringing it back on the market please do

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Kathy Tompkins - 221 d ago

Last summer my sister and I purchased Cookie Dough from Sam's in Denham Springs, La. This would have been in July or beginning of August 2016. Shortly after that I began with severe stomach pains and painful diaherra. In mid August I went to the emergency room because the pain was so horrific and was diagnosed with Illeitis - today I am suffering still. Because of not being able to eat due to pain I have lost 40 pounds. I want someone to contact me immediately on my cell (hidden)

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John Sewell - 240 d ago

4

I love Blue Bell Ice Creams especially Pecan Pralines and Cream. I also like the small cups of Birthday Cake. Two of the last cup package purchased had a number of half filled cups. Inside they were filled exactly half as if it happened while filling and not due to any melting and refreezing. Did you have a problem with this happening in Thibodaux Walmart or anywhere else?

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Betty J. Davis - 251 d 15 h ago

5

Hello, My Name is Betty J. Davis. I've been a BlueBell Ice Cream fan since meeting a friend who lived in Brenham, Tx in the mid 1970's. I just observed a BlueBell Ice Cream Commercial on The CW Channel 54 in Austin, Tx this evening which was very Dis- heartening. You would think if BlueBell made a Commercial given the last 2 years of set backs; the Company would want to be more inclusive of the many Faces of Different Races and venues of People that enjoy & have supported BlueBell over these years and even more recent times. I understand that your Theme was Country living, but I'm sure you can find more people than just the few families featured that could be more representative of our Diverse Nation!! Thank you for your in my book #1 "Ice Cream"!!!

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Mark - 266 d 11 h ago

Does anyone at Blue Bell read these? Consdering nothing has changed based on the complaints following, I guess not. Since I can't get Banana Split, I developed a new favorite- Cherry Vanilla, and now I can't find it. Several of the stores have told me it was their best seller but they can't seem to get it now. What's up with this?

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Why Doesn't the Homemade Vanilla Taste Like it Use to? - 1 y ago

3

My husband I have enjoyed Blue Bell ice cream for many years. Homemade vanilla is the only ice cream he will eat. However, the last few times we have purchased it the taste is different than it use to be. Have you changed the recipe? If you have, please bring the old recipe back. The Homemade Vanilla now tastes like other ice cream we can get for a lot less money.

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Disappointed and Cheated!!!!! - 1 y ago

0

My husband and I have waited for Blue Bell Ice cream to reappear in the grocery stores on more than one occasion.... and each time it came back, we purchased.... even when Southern Hospitality didn't come back, we remained loyal to Buttered Pecan. The straw that broke the camels' back was our LAST purchase and disappointment..... we anticipated "buttered" flavored pecans, and our expensive half gallon was filled with vanilla ice cream and dry, plain, pecans!!!! No warning of "NEW" recipe was on the container!!! This purchase was the WORSE purchase of the month. Who has information about alternatives???? We're looking

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Sharon K. Walker - 1 y ago

3

I just called corporate headquarters and spoke to a nice customer service representative who said she'd relay my message to the marketing department. Nevertheless, I thought it might be doubly helpful to leave a comment online. My husband is a diabetic, so he really became fond of the No Sugar Added Dutch Chocolate Ice Cream. Ever since the listeria scare, we haven't been able to fine the half-gallons of NSADC at our Walmart in Ft. Worth, TX. That is the only flavor my husband will eat. We've called corporate headquarters several times inquiring about when this flavor will return. Until it's back on the shelves, we won't be buying anymore Blue Bell Ice Cream. We'd really appreciate your company's resuming manufacturing this delicious product. Thank you for any help you might be able to give in order to restore this flaver.

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Bonnie - 1 y 133 d ago

I am a serious lover of Blue Bell. My favorite flaverage was caramel pecan fudge and you discontinued it. My all time favorite is Butter pecan, since the first shutdown it's not as buttery. I am a little dismayed by this recent recall for the same thing. I know people who quit buying it, so I hope that you get it together so that you don't lose sales. I am a Blue Bell consumer forever. Don't want to lose it in Alabama

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Anonymous - 2 y 301 d ago

5

Thank you for maintaining a clean, well-run production facility. I appreciate your plant's efforts and its wonderful products.

Your neighbor in the north--Hoover, AL.

Brad Knutson

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Ed - 3 y ago

Trying to find out how to tell if sugar free mooo bars we have are part of recall. is there a number on box.

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