Had a Amoco credit card since the early 1990's then BP took over I have always paid my card on time and always used BP as my primary station well NO MORE!!!! I have always had very little time from when the bill came to my office to actually get the bill back to them to have the payment on time. So this past Januarys bill was 1 day late and I ended up with a 75.00 late fee on top of that we pay a 10.00 fee every month just to have a mailed invoice. THIS IS A TOTAL RIP OFF I WOULD NEVER EVER GET ANY CARD FROM THIS COMPANY I WILL NEVER USE THEIR STATIONS AGAIN. I tried to call to talk to their personnel and all of them are incompetent I had faxed through the day before information of a contact person oh by the way for the past 20 years they never had a authorized person from my company but they still sent us cards but when I had questions they could not talk to me because I was not authorized. So they would not accept this information. I have been past from person to person no one with this company knows anything I would give this company an F rating. Please take my advice and stay away from this company they are out to rip you off horrible to deal with. even have problems trying to cancel the card.
Please help me. Called gift card customer service about a torn $25.00 gift card. I was told to take a copy of the gift card front and back. Then was told to email photo copies and name and phone number to (hidden) and the dispute department would determine if I was eligible to receive a new gift card. I am a long time customer of yours, hard of hearing, and 76 years old. I have never has my integrity questioned. Please have someone look into this matter for me. Thanking you in advance and looking forward to hearing from you.
I called a local BP station located at 3532 Stickney Toledo Oh because on the internet it lists that they sell non-ethanol gas. While trying to find out if it was true the Manger on duty could not answer my question was very rude and HUNG UP ON ME. Never will I buy from BP as a result.
I have contacted your customer service on several occasions regarding an incident at your gas station located at 440 S Broadway, Tarrytown, NY 10533, I wrote a letter to the owner of the gas station about the incident but I don't know who they are or where to contact them. I asked customer service to provide me with this information. Your customer service emailed me saying that the owners would contact me directly. This incident happened July 11, this is the end of the month and I have no resolution to this matter that has left me shaken.
I would like your office to contact me. I am running out of patience.
Do I have to contact a lawyer to get an answer from you?
I believe everyone does they ruined our saltlife and took months to fix it
Did not want the visa cards only the gas card but that did not seem to be an option. Finally activated the visa cards and imagine my surprise when it would not work at the pump; had to go in the building and basically per-pay with the BP visa card. Totally unacceptable.
Called customer service, could barley understand person due to extreme accent. Was told that I could not cancel the Visa card and get just a gas credit card. I would have to cancel the BP Visa card (WHICH I DID) and reapply.
HOWEVER, when I went to reapply on line I discovered the following language "By applying you agree that, if approved, Synchrony Bank may provide you with a BP Visa Signature Credit Card, BP Visa Credit Card or a BP Credit Card.
Note how it says they MAY give you one of the three card options but no way to request just a gas card. HEY BP YOU JUST LOST ANOTHER CUSTOMER
Jeffrey Rice BP doesnt care about their customers!The employees are rude and threaten customers yet nothing is done when people complain!!!THEY DO NOT CARE PERIOD!!BOYCOTT BP!!!
Yes people need to boycott BP they have rude worthless employees
One of your BP station in McDonough Ga. On Jonesboro Rd. For over 6 months when you start to get gas it asked you for that's 3, cent discount and you hit the yes bottom and you only get one cent off. Well the first week of December the Henry Co. Police made a raid on several gas station where they had found the owners gambling inside the station and have close the doors. What a disgrace to the company. I guess that's what we get for letting foreign or in the USA.
had a promblem with 1 your station.
was suppose to get a discount because of krogers and didnt get it
my phone no is (hidden). and my name is Mary Biga
Places in St Louis Missouri cool Valley 1600 on the pumps their credit card machine doesn't work on any of them that's so you have to go inside to pay for it I work right across the street and hasn't been fixed in months the big scam I think you guys need to look into it
St Louis Missouri cool Valley go to the DP like 1600 address it go there and they never ever have their pumps working through credit card and get the scan to make you come inside will you check into it
I have lived at the same location for 17 years there's a gas station just at the end of my road that I have been a regular customer at for 17 years BP but the gas station out and ever since that did it is the worst gas station I'm disappointed that such a company moved into Community oriented area it's dirty the people they hire is the worst customer service their coffee is always burnt they raised their prices on everything but can't keep their shelves stocked
In regards to the The BP in Dyer Indiana
An employee named Kim in Dyer Indiana BP across the street from the st. Franciscan Hospital this lady was very rude to me the whole time of the checkouts the black lady in the background was awesome we're rude never caught her name because she was sitting on her butt eating in front of people laughing because the other lady Kim was very disrespectful I want something done about this!!!!!!
YOU HAVE A FRIEND OF MINE OVERSEAS,WHOM HAS BEEN DESPERATELY TRYING TO GET HOME TO HIS SON AND WIFE. HE CAN NOT BECAUSE HE HAS NO WAY OFF YOUR DAMN SHIP WITHOUT ANY MONEY. SO TELL ME HOW IS BRITISH PETROLEUM GOING TO HELP HIM. HIS WIFE IS DUE TO HAVE SURGERY ON HER CAROTID ARTERY NOVEMBER 22ND AND MY FRIEND WOULD LIKE TO COME HOME TO BE WITH HIS WIFE.
Just stopped at a BP station at South Carolina route 95 north at exit 7. Selected the station because of the BP brand even though there were two other choices. the place is a dump. You should be ashamed of yourself being affiliated with that a operation.
Why did I just have to pay $7.29 For one quart of Quaker state 10w30 motor oil? I didn't find any alternative brands and had to get oil now. That is ridiculous and in my opinion is price gouging. Very upset at the lack of caring about your profit more than operating an ethical business and treating your customers fairly. Won't go back to another bp, ever!!!
Pumps never work on chagrin and Warrensville center rd in shaker heights ohio 44122 and the cashiers never warn you. They'll let you pay for gas at a pump the last customer JUST told them doesn't work and then refuse to refund, claiming that it only charges your card after pumping but not if it didn't pump. They'll have this argument with 100 customers instead of simply putting an out of order sign on the damn pump. Then they get mad at you for being mad at their bad service. You can't get an attitude. They'll literally threaten to come from behind the counter and fight you.
There is a disturbed guy running around on dating sites pretending to be the gm of the Northeast Region...he is a sick individual...i really hope this guy doesnt really work for you, I would really worry about your company if he does.
We received UNREQUESTED BP Visa cards. The hype was that our previous BP cards had been updated. What was NOT disclosed is that once the new cards are activated, the old account is cancelled, which affects your credit score. Our daughter, who is an authorized user, received notification that her credit score had dropped. Upon investigation, it was due to the previous card being cancelled. Seems very dishonest that none of this was disclosed when the cards were sent out. BP needs to address this situation as this is very unfair to their customers.
Melodie BP does not care about customers little lone their complaints!!BP employees can be rude to customers and even threten them they donot care!!Complain all you want you are wasting your time!!Been there done that!!BOYCOTT BP IF YOU WANT TO GET THEIR ATTENTION!!!
BP gas station at 8787 Sheldon Rd Canton Mi 48170 has a rude punk kid that not only is nasty to the customers and thretens them!He also told a African American lady they didnt want business from niggers!Notified mgnmt no response of course!Boycott this location!!!!
Wanted to do a shout out for the BP station at the KG Market @ 10511 Red Arrow Hwy, Bridgman, MI 49106. I had a flat tire nearby, made it to the station, but did not have a cell phone. They were great about letting me use the phone to call my husband and insurance roadside service. Also, I had just purchased ice cream and they let me put my groceries in the freezer until I was ready to get back on the road. This happened on Sept 11, 2017. Thanks to guy behind the counter!
Bp station on Route 175 in Odenton Maryland never empties the dumpster or clean the area around the gas station. The dumpster is overflowing with nasty trash as well as other items that have been dumped there..I tried to call them they won't answer the phone.