Information, reviews and public commentary for US companies

Domino's Pizza, Inc.

Rating
0.651982
Web
http://dominos.com
Address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI
48106
Contact
J. Patrick Doyle
Role
President CEO and Director
Phone
(734) 930-3030
Employees
10,000
Twitter IDs
@dominos
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Unsatisfied customer - 7 h 33 m ago

0

Hello

On Saturday Jan.27,2018 at approximately 11:30 a.m. I call in a order for delivery at the Freepirt Texas store ..First they took about 30 + min to answer my call then I place my order get it 45 min later order wrong and cold pizzas..I call back to complain and it took another 40 min for my call to be answered from this very rude employee screaming at me that he had took my order and tbat he had took it correctly..I don't know what kind of rude young employees you have working there.But they need to be trained properly..I work in the same kind of environment with customers..I did not appreciate this employee talking to a customer like that over the phone..My complain isn't much on the cold pizzas I received it's more on the very rude employee you have working in the business...I Hope you take your time to review my complain and take some matters in this..Because I will no longer do business there..

Thank you.

Maria

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Mike Penrose - 17 h 39 m ago

0

Domino's Pizza Springfield Ohio just served me the worst pizza I've ever had then when I called to ask them about it the manager got on the phone and cussed me out and told me to go f*** myself I wouldn't take my family to Domino's in Springfield ever again

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Peace - 1 d ago

0

Dominos is a big time users and full of crap dknt care for there franchisees dont matter how hard they workes to make dkminos number 1 pizza in thee neighbourhood thats all crap because i worked hard to bring my location up from 7000 to 32000 and worked fror dkmknos for over 15 years and what i get in eetuen kicked out. The company who does care for there hard workkng franchisees who worked all tthese years with a company has no respect. Feels like i wasted my time with such a company which is full of potitics and favourtism. Everyone in Dominos canada is all about poltics specially our director of field operation big time manuplator people he like gets 5 stars and ones dont kike 3 stars or 2 stars. I can bet you ckme with me and do OER in front OF ME TO THE stores got 5 stars and we will who gets ghat 5 stars . Anways I am writjng thos not for justice because i leave that on my god and letting you guys know nothing happenkng good in canada Dominos. Thanks felt like crap

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Kaven - 1 d ago

0

They are a horrible company to deal with I was promised credits for my frozen cold pizza n late n it's been now 5 months n still nothing

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John - 1 d 17 h ago

0

Disgusting attitude towards others over the phone in Adelaide, head office couldn't care less about customer's and I quote "your only one person do you think we care" as said to me by there HR department

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Seriously - 1 d 17 h ago

0

I when to 200 west foothill blvd azusa, ca 91702 I order a tin crust pizza and hot wings they put my hot wings in use foil paper and it's full of black stuff all over inside the chicken also the thin crust pizza was so burnt and inside the Box where they put the pizza full of the black stuff also it looks like they take the food out of the garbage and serve it to me disgusting I did not eat it I threw it in the garbage because I was afraid to get sick from it

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stephanie taylor - 2 d ago

1

My w2 never came to my house.called the local corporate number lady was very rude said she would email and never did.not sure what to do but im very upset nobody is helping.fairborn ohio

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Anonymous - 2 d ago

0

My w2 never came in after my boss said it was mailed I called back to talk and he said he cannot issue another w2 I'm a single mother and without being able to file my taxes daisy stone fredericksburg va

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G - 2 d ago

it's so sad that the corporate number that you have on here is not a working number when your driver's cut through parking lots trying to save time almost hitting others this happens more often today one of your drivers almost hit me again with a domino sign on top of his vehicle I called the local place they don't seem to care so his tag number is pwv 1601 silver car he was going to the Providence Apartments because not only did he almost hit me and turn right I went left he made a u-turn in the road coming back toward me then before getting to me he went through another parking lot I turn right at the red light went about a half a block here the same cars flying out of that parking lot right in front of me again at this time he almost hit another woman she was upset trying to follow him I also continued behind him he made a right-hand turn going into Providence Apartments no pizza is worth someone's life please make your employees obey the rules of driving I would have told this to the corporate but your number don't seem to work people that don't put their numbers on here seem to have a problem what's yours no longer wanting to eat at Domino's Pizza because of conduct of your employees Papa John's at least answers their calls the corporate office and customer service just saying so sad you don't have a good number for people to contact you to help you with your company

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G - 2 d ago

it's so sad that the corporate number that you have on here is not a working number when your driver's cut through parking lots trying to save time almost hitting others this happens more often today one of your drivers almost hit me again with a domino sign on top of his vehicle I called the local place they don't seem to care so his tag number is pwv 1601 silver car he was going to the Providence Apartments because not only did he almost hit me and turn right I went left he made a u-turn in the road coming back toward me then before getting to me he went through another parking lot I turn right at the red light went about a half a block here the same cars flying out of that parking lot right in front of me again at this time he almost hit another woman she was upset trying to follow him I also continued behind him he made a right-hand turn going into Providence Apartments no pizza is worth someone's life please make your employees obey the rules of driving I would have told this to the corporate but your number don't seem to work people that don't put their numbers on here seem to have a problem what's yours no longer wanting to eat at Domino's Pizza because of conduct of your employees Papa John's at least answers their calls the corporate office and customer service just saying so sad you don't have a good number for people to contact you to help you with your company

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G - 2 d 24 m ago

1

the corporate office number is not a good number it's sad they don't want you to contact them by not putting their number on here when their employees almost wrecked you and you tried to call the local place and they're no help then you try to call corporate but corporate seems to drop the ball with not leaving their number to contact them sad Papa John's at least won't answer their phone

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Dennis - 2 d 5 h ago

0

On saturday we orderd 2 pizzas they were delivered in about 30 minutes but one was wrong so we called and manager said they would delivered in about 30-45 min an hour passed and we did not get anything 2hours passed and i called and manager said it was in its way 2:30 passed and no pizza so we decided to go and get our pizza manager acted like he did not know about it and laughed at the same time another person came in and had the same problem and manager acted like he did not know at the end manager had the pizza ready he was just giving people hard time because he got it from the shelf were they place the pizza when there ready the dominos is in 2560 N perris blv ste G5 perri ca

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Cindy - 2 d 9 h ago

0

I ordered a small thin crust pizza @ 5:03, it was delivered about 5:47pm. Unfortunately after eating most of it an down to the last piece, I found a pubic hair in it. I was very disgusted and was in the bathroom throwing up and so sick at my stomach that I was dry heaving.

****This has changed my life, I will never eat another pizza from dominos or anyone else. I will never eat fast food again, or eat out. *****If I don't make it from last night 01/28/18, I will just not eat.

I am so disgusted and beside myself for this.

When I called the store, the manager told me " there was no way it could be a pubic hair."

I explained that I am sure it is and know the difference and will, be lodging a complaint against dominos. I asked for his DM's number and information, he said I would have to file a complaint online and it would be directed to his DM at that time.

Then this young man called me back and told me that Domino's policy is that they have to have the hair and anything else with that and send it to their lab.

I explained that he was no getting this from me. If I gave it to anyone it would be an attorney.

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Jennifer - 3 d 30 m ago

0

My husband and I called Domino's on Buffalo Lake Rd ( Sanford NC) when we called we were put on hold which is fine until we were on hold for almost 10 minutes then they hung up on us so we called back same thing happened two more times. We ended up having to order from some where else which we ended up ordering 60 dollars worth of food. I will never order from Domino's again. Just because of their customer service skills are horrendous

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JIM - 3 d ago

0

I ordered the chicken bacon ranch sandwich with extra cheese, a philly cheese steak sandwich with extra cheese with no onions, and one medium pan pizza with chicken, bacon mushrooms and double cheese. The philly cheese steak had onions, both sandwiches had no extra cheese, and when I open the box to the sandwich I had to put the ingredients on the bun myself. The sandwiches were not prepared properly. I called the store and talked to the manager. I was very disappointed with the food. I have been a Dominos customer for over 20 years. I am debating on if I ever want to order from your company again. Very poor service and food.

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Ieacha Lusk - 3 d ago

I ordered a pizza today and when I go it I it disappointed me. First it wasn't hot...second it seems like they put the amount of cheese for a medium pizza on a large trying to stretch it. And last but not least many slices have bubbles and I ordered a meatzza and most of my toppings are on three or four slices. I wish I could send tou a picture of this sad pizza.

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Andrew McNinch grandprixam@gmail.com - 3 d ago

1

Hello I'm in Willingboro new jersey I go to other stores like wawa in our area and they were gloves and hair nets and bread cover . I have dry scalp I know two days later dry skin falls off my face or head .Would want that in your food ?????? ANDREW McNinch at (hidden) or text me at 609 792 8149 in 08046

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Melissa Mason - 3 d 1 m ago

1

We placed an order online at 2 p.m. today and our order is still not here or even tracked as in delivery at 3:45. We have ordered from Domino's and NOT Papa John's but very unhappy with today's outcome. ONE driver working today is unacceptable. Where is the manager of the Monroe, GA store? The manager should be delivering in his personal car? I would like to have my pizza free today and free next time. Do not want to support the NFL kneeling. Called Kendra and she was very kind but I just want my pizza :(

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Jamie Carolyn - 3 d 13 h ago

1

I will never order from here again!

First time was benefit of the doubt, second was the apologetic person taking the blame. And now, to treat me like I'm an idiot when I not only ordered online, but called to also confirm.

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Robert - 3 d 13 h ago

I went to Dominos at Brownsville on (hidden). They took my order i paid up front and waited 23 minutes. When asked why the long wait, my order was sitting on a shelf ready to go while i waited. I asked for refund because I don't like being treated like shit... No one cared that i was waiting or no apologies. It's ok now i used to like Dominos but there's plenty of places that have good pizzas. I just hope my refund go's thru!!!

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EXTREMELY PISSED - 3 d 15 h ago

0

Stillwater, Oklahoma. Literally has one doninos and it sucks reallllly bad because their customer service and food quality is terrible! Their manager Gary is very rude. Their employee Lacy is also RUDE. I called to place my order and Lacy wouldn't stop interrupting me while I was ordering. I repeated my order at least 4 times. Then after her continuing to interrupt me I finally asked for a manager! When he got on the phone he proceeded to tell me "he has no control over how his staff speak to me" "I'm not giving you free food if that's what you want". At that point I hung the phone up and drove up their. Upon arriving neither would give their names. They treated me with so much disrespect. They threw my pizza and wings on the counter. After paying I checked the food and told them right there it was wrong. The pizza was wrong (had no sauce) then the hot wings was frozen. Yes frozen. I was in shock. They told me they didn't see anything wrong with it and wouldn't fix it. I'm calling corporate first thing Monday.

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alex - 3 d 16 h ago

1

i need you guys to up date fucking maps so i do not have to drive 10 min to get my pizza when you can very clearly get it to me and you need to do everything that is possible of you to do that. it is redicoulos that i have to drive to get my pizza when you can deliver it to me because you guys have in the past at the same house i am at. but as of recent my house apparently just dissaperd off you map witch is bullshit and stupid and you should deliver anywhere you can

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Amanda Ellis - 5 d 17 h ago

0

I have just ordered from the Dominoes location in Alta Loma California on Lemon st. I was horrified when another customer plainly asked an employee there why the pizza maker was not wearing gloves to make the pizzas. She plainly replied back to him "we don't use gloves here." The other customer and I looked at each other horrified. We then had a small conversation about how odd and gow dangerous this practice was. Not to mention this same pizza maler had just came in from delivering pizzas and we had no idea if he had even washed his hands at all. The girl who answered was wearing one of the most dirty aprons I have ever seen in food business. I started to feel extremely unsafe about having ordered from this pizza place that displayed an A rating on their store front window which I believed at this point wasn't being held up to those standards. Dominoes please help? This was all after the fact that I spent half an hour trying to order and pay online for my order with my Dominoes gift card and it wouldn't let me. When i asked about it when I came in the shop the girl did nothing to offer any assistance to givong me the points I should have received. The website was not functioning, this was not in my control but still not form of help or explanation was offered. It was just goodbye and get out attitude.

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Anonymous - 4 d 7 h ago

Is ok

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Pissed off - 4 d 15 h ago

0

Y'all treat your employees like shit. They make it seem like asking for time off is a crime and if they do give you time off they punish you by scheduling you for more hours and days the following week. It's a fucking part time job for college students. They have homework, family, and other obligations (Army) to worry about. Dominos isn't the number one priority in their life. Get your fucking shit together.

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